How do I log into the GINA mobile app?

Connect your GINA to a power supply using the USB cable provided to wake her up.

Make sure your smartphone has a stable internet connection.

Enter the app and Sign up to create your new user account, or Login if you already have one.

You can login with your Facebook account as well, just tap Login with Facebook to do so.

Note: If you want to log in automatically after your first login, open the Account tab in the menu and enable Automatic login.

Troubleshooting the app:

If you have problems with logging into the GINA app, please try the following:

  • Reset your phone and reinstall the app.
  • Make sure your phone has a stable internet connection (WiFi or cellular data).
  • Be sure you’re using the correct password. If you are not sure about your password, use the Forgot my password function to reset your password.
If the problem persists, contact us at and provide your GINA’s serial number, phone brand and model, operating system version (iOS / Android). Please describe your problem step by step and provide us with photos or screenshots of the issue (if possible).

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