Questions & Answers

MOST POPULAR QUESTIONS

HOW MUCH DOES SHIPPING COST?
AN HONEST NOTE ABOUT SHIPPING COST: Shipping cost is often a pain for us as well. Please note that we're a young startup and we work hard to negotiate the best shipping prices for you with the most reliable shipping couriers who still offer what we perceive as acceptable shipping prices. We're not making any money off of the shipping fees. But if you buy here, you are supporting a team of young creatives who's eager to bring you more amazing products. Thank you!
We ship our products worldwide and shipping cost vary based on the country of the delivery and type of the shipping service you select. Price of shipping for one product ranges between $5 and $15 (in US dollars). In order to see the exact shipping price calculation please fill your cart with all the items you'd wish to purchase and continue the ordering process until the "SHIPPING METHOD" step where exact shipping cost is already provided. Getting to this stage does not require making a purchase, so no worries.
HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
After receiving your order, we need about 1-3 business days to process your order and ship it. The exact delivery time then depends on the delivery service in each country, non working days, extra busy times during some holidays (like Christmas). On average the package is delivered in the time period of two weeks. Most orders come with a tracking number that enables you to follow your package at all times. If your package has not arrived to your address in two weeks time, please get in touch with us and we'll try to track down your package.
HOW CAN I PLACE AN ORDER?
We're glad you asked. Placing an order is very easy and can be done by clicking on the SHOP tab of this website and choosing your favorite GOAT STORY items. 
Each item is first added to your CART which you can see at all times in the top right corner of this website. Once you're ready to checkout, you can click on the cart icon in top right corner and a pop up window will appear listing all your selected items. Click on the CHECK OUT button and a form for your shipping and billing info will open. From there on just follow instructions on the page.

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