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RETURN POLICY

CAN I GET A REFUND?
Refunds will be issued only when all following requirements are met:
- you got in touch with us within 15 days after receiving your package;
- you explained your reason and let us know you're sending your package back (Please note we do not cover shipping costs of returning packages);
- we sent you a correct address for returning packages;
- the parcel is returned to our warehouse successfully, unused and in original packaging with all accessories included and not damaged.
WHAT IS YOUR RETURN POLICY?
Returns are welcome within 15 days. We wish to ensure everyone receives a quality product, so if your item doesn’t live up to our promises, the GOAT STORY team will be happy to accept returns or help resolve any problem you might have. This return policy applies to items purchased through our website only. So, if you bought something from a local retailer, they should be your first point of contact. For further assistance, drop us an email to: baa@goat-story.com

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